Classes

Service Throughout the Day

Zoom Webinar (All Except Host Text Chat Only) — Donations AcceptedClass Survey

Class Notes

Upcoming:

Sunday, July 18th, 2021 — 2PM-3:45PM PST — Zoom Link — Fet Event Coming Soon

Past:

1/10/21 Recording

3/28/21 Recording

In this class, we’ll cover how to work service in throughout the day — ideas for services that can be offered, how to tie them to pre-existing points in your routine, how to keep that task list organized, recommended schedules for recurring service tasks, some items for your service toolkit, and some housekeeping tips and tricks. We’ll wrap up with a brief Q+A session.

Butler’s Books, S-Type Files, and Other Service Records

Zoom Webinar (All Except Host Text Chat Only) — Donations AcceptedClass Survey

Class NotesGuest Entry TemplateGifting TemplateEvent Debrief Template

Upcoming:

Saturday, August 14th, 2021 — 2PM-3:50PM PST — Zoom Link — Fet Event Coming Soon

Past:

2/2/2021 Recording

4/10/2021 Recording

In this class, we’ll cover how to assemble a butler’s book, s-type file, and beyond, including tracking preferences, doing event debriefs, sharing information about yourself, saving household information and guides, and creating references for productivity, packing, shopping, cooking, and gifting. On the doc cam, we’ll run through the templates, and we’ll wrap up with a brief Q+A session.

Anticipatory Service

Zoom Webinar (All Except Host Text Chat Only) — Donations AcceptedClass Survey

Notes Will Be Linked Closer to Event

Upcoming:

Saturday, June 19th, 2021 — 3PM-4:30PM PST — Zoom LinkFet Event

Saturday, October 9th, 2021 — 2PM-3:30PM PST — Zoom Link — Fet Event Coming Soon

Saturday, December 4th, 2021 — 3PM-4:30PM PST — Zoom Link — Fet Event Coming Soon

In this class, we’ll cover how to provide anticipatory service by tracking preferences, learning skills, catching and solving problems (even before they occur), setting recurring tasks, providing service unobtrusively, coming up with service ideas, and improving existing processes.  This includes how to build protocols in a dynamic that allow for both control and the providing of anticipatory service, for the best of both worlds.  We’ll wrap up with a brief Q+A session. 

Culinary Services

Zoom Webinar (All Except Host Text Chat Only) — Donations AcceptedClass Survey

Class NotesTable ChartNapkin GuideRecipes

Upcoming:

Sunday, April 18th, 2021 — 3PM-4:45PM PST — Zoom LinkFet Event

Sunday, August 29th, 2021 — 3PM-4:45PM PST — Zoom Link — Fet Event Coming Soon

Past:

2/25/21 Recording

In this class, we’ll cover how to provide excellent culinary service, from table setting, napkin folding, and graceful serving, to handling meal planning, food inventory, and shopping, to handling special diets and some kitchen safety, with some quizzes along the way. On the doc cam, we’ll cover some napkin folds (demo; guide available) and briefly go over the table setting chart and a few of my favorite go to recipes that are sure to please. We’ll wrap up with a brief Q+A session.

Culinary Services: On the Road

Zoom Webinar (All Except Host Text Chat Only) — Donations AcceptedClass Survey

Notes Will Be Linked Closer to Event

Upcoming:

Sunday, June 6th, 2021 — 3PM-4PM PST — Zoom LinkFet Event

Saturday, August 21st, 2021 — 2PM-3PM PST — Zoom Link — Fet Event Coming Soon

Saturday, November 6th, 2021 — 2PM-3PM PST — Zoom Link — Fet Event Coming Soon

In this class, we’ll cover how to provide culinary services on the road, including evaluating and using resources, safety considerations, planning, shopping, packing, and overall how to eat cheap, delicious, easy, and healthy while traveling, with some quizzes along the way.  We’ll also cover how to adapt presentation and service for the luxury experience.  On the doc cam, we’ll cover some napkin folds (demo; guide available) and briefly go over the table setting chart and a few of my favorite hotel room friendly recipes that are sure to please. We’ll wrap up with a brief Q+A session.

24/7 High Protocol Dynamics

Zoom Webinar (All Except Host Text Chat Only) — Donations AcceptedClass Survey

Class NotesOur ContractPositions ReferenceClass Blog Post

Upcoming:

Sunday, May 16th, 2021 — 2PM-3:30PM PST — Zoom LinkFet Event

Saturday, September 18th, 2021 — 3PM-4:30PM PST — Zoom Link — Fet Event Coming Soon

Past:

3/6/21 Recording

In this class, we’ll cover how to make a 24/7 high protocol dynamic work for you, talking about protocol ideas from my dynamic and how to modify them for yours, including practical daily slave positions and how to select a daily uniform. We’ll also talk about related inspection, maintenance, and discipline systems. I’ll screen share and go over parts of our contract, a relevant blog post, and a visual positions reference. We’ll wrap up with a brief Q+A session.